Privacy Policy
Effective Date: August 28, 2026
Runnels Insurance Group respects your privacy and is committed to protecting the personal information you provide through our website, forms, telephone calls, emails, text messages, and insurance-related services.
Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Mailing address and ZIP code
- Date of birth and household information
- Current insurance coverage
- Insurance needs and coverage preferences
- Information submitted through contact, quote, or appointment forms
We may also collect general website information, including your IP address, browser type, device type, pages visited, referring website, and approximate location.
Please do not submit Social Security numbers, payment information, medical records, detailed diagnoses, or other highly sensitive information through a general website form or ordinary email.
How We Use Your Information
We may use your information to:
- Respond to questions and requests
- Provide insurance information and quotes
- Assist with applications, enrollment, renewals, and policy service
- Schedule and manage appointments
- Communicate about coverage options, deadlines, and requested services
- Improve and protect our website and business operations
- Comply with legal, regulatory, carrier, and recordkeeping requirements
How We Share Information
We may share information with insurance carriers, Florida Blue, authorized enrollment platforms, insurance marketplaces, service providers, and other parties necessary to provide quotes, process applications, complete enrollment, or service coverage.
We may also disclose information when required by law, regulation, court order, or government request.
We do not sell or rent your personal information. Mobile telephone information, text-message consent, and SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Calls, Text Messages, and Emails
If you provide your contact information and consent where required, Runnels Insurance Group may contact you regarding your inquiry, insurance options, quotes, enrollment, appointments, policy service, and related information.
Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing insurance. Reply STOP to opt out of text messages or HELP for assistance.
Cookies and Analytics
Our website may use cookies, analytics tools, reCAPTCHA, and similar technologies to operate the website, measure performance, prevent spam, and improve the visitor experience. You may adjust cookie settings through your browser, although disabling cookies may affect website functionality.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable insurance recordkeeping, legal, carrier, and regulatory requirements. You may also ask us to update your communication preferences.
Third-Party Websites
Our website may link to Florida Blue, insurance carriers, HealthCare.gov, Medicare.gov, appointment platforms, and other third-party services. Those websites maintain their own privacy policies, and Runnels Insurance Group is not responsible for their privacy or security practices.
Children’s Privacy
Our website is intended for adults seeking insurance information and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the website.
Changes to This Privacy Policy
We may update this Privacy Policy as our services, business practices, or legal requirements change. Updates will be posted on this page with a revised effective date.
Contact Us
Runnels Insurance Group
103 N. Osceola Avenue
Inverness, FL 34450
Phone: 352-341-0015
Email: j.runnels@runnelsinsurancegroup.com